About Us
Puerto Rico Tour Desk is a company created in 2014 by a Concierge group who decided to make a corporation that provides the highest-quality level of service. We are endorsed by the Puerto Rico Tourism Company. Furthermore, our team consists of people from different generations including “Baby Boomers, Generation Y, X and Millennials”. Our diversified background enables us to connect and work with various types of people. In Puerto Rico Tour Desk, we strive for innovation by always keeping up with the latest technology and adapt to change.
We promise to be excellent, if not the best, tour guides by continuously learning about nature, conservation and safety procedures in order to provide our customers with as much valuable information as possible while ensuring their safety. We respect nature and our environment so we heavily promote and practice recycling. For example we recycle bottles and keep the caps to donate to kids with cancer and their families. We support our local economy and small businesses by buying fruits from local vendors to provide to our guests during our tours.
We are very proud to be able to give back to our society and to have turned our hobby into our profession that we can continue to be very passionate about.
Mission
Contribute to the tourism of Puerto Rico with excellent excursions and high-quality service for our visitors. We differ from the rest of our competitors because we visit places that have low foot-traffic – the so-called non-touristy parts. We always strive to attract different crowds in order to show them what Puerto Rico has to offer.
Vision
To be recognized as the leading tour company that provides the highest standard of service for our visitors and residents of Puerto Rico. We create new excursions, find new destinations and are always keeping up with the new trends of tourism and latest safety procedures.
Values
In Puerto Rico Tour Desk, we value the dedication and commitment of our partners who always recommend our service. We prioritize our employees’ satisfaction and provide them with all that the company can provide. We value our tourists who choose our service and who help provide promote us via social media or by word of mouth.
In Puerto Rico Tour Desk, we help small to medium companies economically by leveraging them for our needs and to help provide for our guests. We promise to give back to the economy, guests and employees and benefit our society.